Cancellation Policy

You can cancel the orders that are in the Order confirmation stage.

Refunds for Debit card/Credit Card, UPI and Netbanking orders will be processed in within 7-10 working days.

FAQ’s

Can I cancel my Order?

Yes, you can cancel your item(s) within one hour after your order is confirmed. After 1 hour, cancellation will not be possible.

Can I cancel my Cancellation Request ?

Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.

Kindly contact customer care at care@yeshappinessproject.com

Return and Refund Policy

Return

You can initiate a return request within 1 day of delivery/as per the product description details.

There are certain items which are not returnable:

Refund

Post the return your refund will be initiated within 48 hours after the product has been picked up and passed through quality inspection.

For Prepaid orders, a refund can either be processed in the wallet instantaneously or will be processed to the same account from which the payment made within 7 - 10 working days.

For cash on delivery orders refund will be processed through NEFT to the bank account given by you within 3-5 working days.